Effective Date: APRIL 2023
This Privacy Policy describes how Impact Latin America (“IMPACT,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information that we may collect from you or that you may provide when you visit our website at www.impactlatinamerica.org (the “Website”). This Privacy Policy also tells you about your choices with respect to your personal information, and how you can reach us to get answers to your questions.
We intentionally collect (or our third-party service providers collect on our behalf) your donation information, including name, email address, company, billing address, phone number, any other information you voluntarily provided on the donation form as well as credit card or bank account information. We also collect information you provide us in newsletter sign-ups, feedback forms, and emails. We may also obtain information from other sources and combine that with information we collect on our Site.
This Privacy Policy does not apply to information collected (a) by us offline or through any other means, including on any other website operated by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to this Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Types of Information We Collect
The following provides examples of the type of information that we collect from you and how we use that information.
| Account Registration | We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account. | We use this information to provide account related functionalities to our users. Accounts can be used to help manage your donations and sponsorships. |
| Cookies and first party tracking | We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. | We use this information to make our website operate efficiently. |
| Cookies and Third-Party Tracking | We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. | We use this information to provide you with more relevant advertisements. |
| Demographic Information | We may collect or augment our records with personal information such as your age, birth month and year, gender, or interests. | We may use this information to provide you with tailored information about our programs. |
| Donor Audio, Video, or photographs | We collect audio, video, and photographs you choose to provide to us. | We may share audio, video, or photographs for marketing purposes with explicit donor consent. |
| Donor Information | We collect your name, billing address, e-mail address, phone number, communication preferences, prayer requests, interactions with IMPACT, account information (where applicable), and credit/debit card number or bank account number when you give a donation or gift or sponsor a child. We also keep a record of your donations, including images of mailed in response documents and check images. | We use your information to bill you for donations pledged, process refunds, and provide you with receipts for tax purposes. We may use this information to contact you to resolve donor issues or answer questions. |
| Email Interconnectivity | If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. | We use this information to understand how you interact with our communications to you. |
| Events and Visits | If you sign up for a IMPACT event, we collect information such as your name, email address, and any other information relevant to the event, including Passport information for international travel | We use this information to facilitate travel and lodgings or register you for an event, send you fundraising incentive merchandise, aid in fundraising efforts, inform you of leadup events, and collect donations. |
| Feedback/Support | If you provide us feedback or contact us for support we will collect your name, e-mail address, account information (as applicable), as well as any other content that you send to us, in order to reply. | We use this information to receive, and act upon, your feedback or issues. |
| Mailing List | When you sign up for one of our mailing lists we collect your email address or postal address. | We share information about our programs and services with individuals that consent to receive such information. We also use this information to share information about our programs or services. |
| Prayer Requests | We collect donor prayer requests. | We use this information to pray for, and with, our donors. |
| Public Health and Safety | In certain situations where a serious public health threat has been identified, we may collect information from employees, temps, guests, vendors, and other individuals accessing our facilities. This may include medical and health information, such as body temperature, symptoms, and underlying health conditions. In some cases, we may also collect medical, health, and related information about an employee’s children, family member, or other individuals under the employee’s care. | We use this information to protect the health and safety of our employees and guests. In some jurisdictions we may be required by law, regulation, or governmental order to collect and retain information related to issues of public health and safety. We also use this information to comply with the laws in the jurisdictions in which we operate. |
| Surveys | When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third-party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information. | We use this information to understand your opinions and collect information relevant to our organization. |
| Website interactions | We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser. | We use this information to understand how you interact with our website to better improve it, and to understand your preferences and interests to select offerings that you might find most useful. We also use this information to detect and prevent fraud. |
| Web logs | We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. | We use this information to monitor our networks and the visitors to our websites. |
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including through referrals, third parties, business partners, our affiliates, or publicly available sources. For example, if one of your contacts uses our referral feature, we may obtain your email address or, in some cases, your mailing address from them. Additionally, if you submit a job application, or become an employee, we may conduct a background check.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases or donations through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@impactlatinamerica.org
Use and Processing of Information
In addition to the purposes and uses described above, we use information in the following ways:
- To identify you when you visit our websites.
- To offer new ways to give.
- To improve our services and programs.
- To streamline the donation process.
- To conduct analytics.
- To respond to inquiries related to support, employment opportunities, or other requests.
- To send marketing and promotional materials including information relating to our programs and services.
- For internal administrative purposes, as well as to manage our relationships.
Cookies and Other Tracking Technologies
As with most other Internet sites, our web servers utilize “cookies” to track a user’s activity within our site as well as record the IP address of each visitor to this site. A cookie is a small data file that is stored on your computer. A cookie contains a unique identifying feature that allows our computer to recognize you when you return to the Impact Latin America site. The recorded IP address tells us which domain you visited from (for instance, yahoo.com), but not your email address or other private and personal information. If you wish to opt out of this type of data collection, you can disable cookies in your web browser. Please note that disabling cookies may diminish the experience of the websites you visit, including IMPACT.
We may use the information we record for any of the following purposes:
- To help diagnose problems with our servers, and to administer this website more effectively;
- To gather broad demographic information about what countries and domains our visitors come from and their behavior on our site;
- For marketing and fundraising purposes, including through cross channel means such as email and direct mail communications.
In addition, this website is enabled with one or more add-on services such as Google Analytics to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies.
We sometimes also use third-party service providers to serve advertisements (banners, video or test ads) on our behalf across the Internet, or to implement cross-channel communications via email or direct mail. These third parties may collect non-personally identifiable information about your interaction with us. This Privacy Policy does not cover the collection methods or use of the information collected by these vendors, as they have their own privacy policies and may be members of the Network Advertising Initiative (“NAI”). To remove yourself from some or all NAI member advertising programs, please visit the NAI opt-out page and follow the relevant instructions.
In the alternative, if you wish to opt out of this type of data collection, you can disable cookies in your web browser. Please note that disabling cookies may diminish the experience of the websites you visit, including Impact Latin America.
In some cases, our site uses securely encrypted contribution response forms for visitors who choose to use these forms to provide information, request information, and make donations. We collect your willingly submitted contact information (such as your email address), unique identifiers (in some cases, an IMPACT donor account number), and financial information (such as a credit card type, number, and expiration date). Contact information from these response forms is used to process donations, as well as to provide receipts and other information about IMPACT to our customers. The visitor’s contact information is also used to get in touch with the visitor, when necessary, in order to resolve customer service issues or questions. Users may readily opt out of receiving future communications; see the “opt out” and “modifying your information” sections below. Financial information that is collected is used to bill the user for donations pledged. Unique identifiers (such as an IMPACT account number) may be collected from website visitors to assist in matching current donation information with donor history in our record systems.
Those who choose to register through various “guestbook”-type features on our site may choose to give us certain contact information (such as their email address). These features may also request optional demographic information (such as zip code, age, or income level). Unless you opt out, we may use this contact information to send you additional information about IMPACT and its programs. Your voluntarily provided contact information may also be used to contact you, when necessary, in order to resolve customer service issues or questions. You may readily opt out of receiving future communications; see the “opt out” and “modifying your information” sections below.
Our online surveys may ask visitors for contact information (such as their email address) as well as a variety of demographic and practical questions. We may use contact data from our surveys to send the user information about World Vision. The user’s contact information may also be used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the “opt out” and “modifying your information” sections below.
Online Data Security
All response forms requesting confidential information (such as credit card numbers) on IMPACT’s website utilize the Internet security protocol known as “Transport Layer Security” or “TLS.” We use this technology in combination with encryption and tokenization to make using your credit card as safe as possible on the Internet.
The TLS technology depends on secure Uniform Resource Locators (URLs) which are certified by a certifying authority such as Thawte. Secure URLs always begin with “https://” rather than “http://” and if you are using one from a browser that recognizes TLS, you will generally also receive a preceding message and/or see a symbol, such as a lock, that signifies that you are on a secure page. Any information you enter on such a page is encrypted at your browser, sent over the public Internet in encrypted form, then de-encrypted at our servers.
If your browser doesn’t support TLS technology, you will receive an error message when trying to access our TLS page.
Opt out
If at any time you wish to opt out of IMPACT marketing communications, please contact our donor service center at info@impactlatinamerica.org.
Modifying your information
For removal of information from our core database, unsubscribing from most marketing communications in the future, opting out of third party data sharing, or for changing or modifying information previously provided please contact us:
- Send us a message with your request – info@impactlatinamerica.org
- You can send postal mail to the following address: Impact Latin America, PO Box 28281, Seattle, WA 98118.
When contacting us to change your information, be sure to include complete contact information (name, postal address, telephone number, and email address).
Changes to this policy
We reserve the right to make changes to this privacy policy without advance notice.
Changes to this policy were last made on April 3, 2023.
Contacting the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us at info@impactlatinamerica.org.